Shipping policy

In Store Pick Up:
For your convenience The Shop offers pick up in store during store hours as well as direct room delivery to patients within the Health Sciences Centre.

Health Science Centre Delivery:
Orders will be delivered to the patient's ward floor where nursing staff will bring the order to the patient. The Shop staff do not deliver directly to the bedside.

Please call (709)-777-2674 to arrange order delivery. Please provide your order number, the contact name, ward/room number, and a contact phone number.

Deliveries to patient wards are made by The Shop staff or volunteers and delivery times may vary depending on hospital policies, visiting hours and staff availability. We cannot guarantee delivery outside of hospital visiting hours or to restricted areas.

Please confirm with the hospital that room delivery is allowed for your specific order. 

Shipping:
While we do not offer shipping online, we may be able to arrange a shipment within Newfounland to your location. Please reach out The Shop directly if you have any shipping related inquires at (709)-777-2674. If you have any questions or special requests, please do not hesitate to contact our support team.